ZUBR Verification Guide for Individuals

December 2019

The Purpose of Verification

To comply with Anti-Money Laundering (AML) Regulations, ZUBR requires all users to complete the identification (Know Your Customer — KYC) and verification process.

After completing the above processes, you will be able to deposit or withdraw bitcoins to or from your ZUBR account and trade.

Provision of personal information

After successful completing of ZUBR Investor’s Qualification test you need to provide:

Client information. Your full name and date of birth.
Address. Your current home address.

Please, follow our requirements when providing personal information:

all fields should be filled using the Latin characters
18+ age will be checked against the date of birth provided
full name and date of birth must be the same as in the identity document (to be provided at the next step), any noticeable mismatch is not allowed and terminates account setup
home address must match the proof of address document (to be provided at the next step)

Uploading documents

Document Images Requirements

We accept only PDF, PNG and JPG formats. The size of each file must be from 50Kb to 50Mb.
The document submitted should not be expired or considerably damaged
Submit documents containing at least Latin and/or Cyrillic characters. In any case, certified English translation will significantly speed up the process.
Images must be clear and high-resolution, with all information clearly visible, in colour
Original document orientation, no mirror effect, no rotation
Images of documents must not be edited or manipulated in any way (flip image to avoid mirror effect is the only exception allowed)
The document occupies most of the image, all borders of the document are visible
Images of the documents presented must be that of the originals (no images of copies shall be accepted). We encourage you to take photos of the document with your smartphone camera. However, scans are also accepted.
No watermark on the images
When a document contains a face image, it must be clearly visible with only one person per photo

Proof of Identity Document

Your Identity Document (ID) must be issued by the government and contain:

Country that issued the document
Photo
Full name
Date of birth
Expiry date and/or issue date
Document number
Place of birth (if applicable)

Accepted forms of the government-issued IDs include:

Passports
Photo-card driving licenses
National identity cards

If your driving license or an ID card is 2-sided, please provide images of both sides.

Proof of Address

Proof of address document should contain:

Full name (the same as in the ID provided)
Home address including city, region and address line
The name of the organisation that issued the document
The issue date of the document

IMPORTANT: The document must be not older than ninety (90) days

The following documents may serve as proof of address:

Bank statements, or credit/debit card statements
Utility bills (not including mobile phone or internet provider bills)
Tax notification document
Official salary document from an employer
Tenancy agreements
Working permit
Other documents issued by government or other competent authorities

We also accept these documents as a valid proof of address only if there is the address mentioned in them:

Passports
Photo-card driving licenses
National identity cards

Make sure you use the different documents to confirm your identity and proof of address.

Selfie with Your Document

Take a selfie holding your ID document next to your face. Make sure that all text and photo in your ID document is visible.

Note that some front cameras may produce mirrored images. Please, flip the image to fix the mirror effect, and make sure that all text is readable.

Source of Wealth

Source of wealth is how you got the funds, for example from selling a property, an inheritance payment or a divorce settlement.

Select relevant sources by ticking the boxes. If you can’t find a suitable option — tick “Other” and describe your sources of wealth in English.

We may request additional documents to verify your source of wealth. The range of these documents varies and depends on the amount of funds that your deposit.