ZUBR Verification Guide for Individuals
December 2019
The Purpose of Verification
To comply with Anti-Money Laundering (AML) Regulations, ZUBR requires all users to complete the identification (Know Your Customer — KYC) and verification process.
After completing the above processes, you will be able to deposit or withdraw bitcoins to or from your ZUBR account and trade.
Provision of personal information
After successful completing of ZUBR Investor’s Qualification test you need to provide:
- Client information. Your full name and date of birth.
- Address. Your current home address.
Please, follow our requirements when providing personal information:
- all fields should be filled using the Latin characters
- 18+ age will be checked against the date of birth provided
- full name and date of birth must be the same as in the identity document (to be provided at the next step), any noticeable mismatch is not allowed and terminates account setup
- the home address must match the proof of address document (to be provided at the next step)
Uploading documents
Document Images Requirements
- We accept only PDF, PNG and JPG formats. The size of each file must be from 50Kb to 50Mb.
- The document submitted should not be expired or considerably damaged
- Submit documents containing at least Latin and/or Cyrillic characters. In any case, certified English translation will significantly speed up the process.
- Images must be clear and high-resolution, with all information clearly visible, in colour
- Original document orientation, no mirror effect, no rotation
- Images of documents must not be edited or manipulated in any way (flip image to avoid mirror effect is the only exception allowed)
- The document occupies most of the image, all borders of the document are visible
- Images of the documents presented must be that of the originals (no images of copies shall be accepted). We encourage you to take photos of the document with your smartphone camera. However, scans are also accepted.
- No watermark on the images
- When a document contains a face image, it must be clearly visible with only one person per photo
Proof of Identity Document
Your Identity Document (ID) must be issued by the government and contain:
- Country that issued the document
- Photo
- Full name
- Date of birth
- Expiry date and/or issue date
- Document number
- Place of birth (if applicable)
Accepted forms of the government-issued IDs include:
- Passports
- Photo-card driving licenses
- National identity cards
If your driving license or an ID card is 2-sided, please provide images of both sides.
Proof of Address
Proof of address document should contain:
- Full name (the same as in the ID provided)
- Home address including city, region and address line
- The name of the organization that issued the document
- The issue date of the document
IMPORTANT: The document must be not older than ninety (90) days
The following documents may serve as proof of address:
- Bank statements, or credit/debit card statements
- Utility bills (not including mobile phone or internet provider bills)
- Tax notification document
- Official salary document from an employer
- Tenancy agreements
- Working permit
- Other documents issued by government or other competent authorities
We also accept these documents as a valid proof of address only if there is the address mentioned in them:
- Passports
- Photo-card driving licenses
- National identity cards
Make sure you use the different documents to confirm your identity and proof of address.
Selfie with Your Document
Take a selfie holding your ID document next to your face. Make sure that all text and photo in your ID document is visible.
Note that some front cameras may produce mirrored images. Please, flip the image to fix the mirror effect, and make sure that all text is readable.
Source of Wealth
Source of wealth is how you got the funds, for example from selling a property, an inheritance payment, or a divorce settlement.
Select relevant sources by ticking the boxes. If you can’t find a suitable option — tick “Other” and describe your sources of wealth in English.
We may request additional documents to verify your source of wealth. The range of these documents varies and depends on the amount of funds that your deposit.
Comments
0 comments
Please sign in to leave a comment.